When it comes to quality, we’re unabashedly obsessive-compulsive…operating practices and controls often well beyond those demanded of our rigorous ISO 9001:2015 certification.
Quality Policy
“Tool King is committed to supplying the finest products and services. We strive to fulfill and exceed our customers’ quality requirements and standards. Accordingly, we proactively and continuously improve our knowledge, skills, materials, processes, equipment, technologies and other resources.”
ISO Certification & Compliance
- ISO 9001:2015; ISO-certified since 1999
- Perry Johnson Registrars, Inc. (Certificate of Registration #C2017-00087-R1)
- Full periodic (semiannual) audits under the Registrar’s auspices
Metallurgical Capabilities
We furnish material certification to quality standards including ASTM, AMS, SAE, MIL-S and A2LA. In-house instrumentation includes Spectrometer, Rockwell Testers, Ball Punch Deformation Tester, Profilometer, Ultrasonic Micrometer, Magnetic Coating Thickness Gauge, Optical Comparator.
Customer Fulfillment & Advancement
Each year, comprehensive and detailed satisfaction questionnaires are submitted to the fifty of the company’s customers. These analyses are industry-comparative and incorporate sixteen performance metrics covering various aspects of quality, service, delivery and value. This data is analyzed to determine further opportunities for our performance maximization.